Farnham’s Award Winning Estate Agents
Company news : 12 - 09 - 18
Andrew Lodge is pleased to announce that we have won The British Property Gold Award for Farnham. According to judges our team performed outstandingly throughout the extensive judging period, which focused on customer service levels. We have now been shortlisted for a number of national awards which will be announced later in the year.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with the accolade, which acts as a beacon to highlight these attributes to their local marketplace.
Andrew Lodge commented:
“We are delighted with the award win as it demonstrates our commitment to going the extra mile for clients. Our team was mystery shopped along with every local estate agent against a set of 25 criteria to obtain a balanced overview of our customer service levels. Congratulations to our team for their outstanding approach to client care – the award is well deserved.”
The British Property Awards are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.
Robert McLean from The British Property Awards said “Our awards has been specifically designed for all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.